MP3Car.com - View Single Post

meth68 · 04-26-2008, 08:51 AM

Quote: Originally Posted by Caelric

FiberOptic

You (and MP3Car) have lost any benefit of the doubt we, as customers, are willing to give, when you stated that a statement would be forthcoming within one week, and then took over three weeks to put out another statement that said "give us another month"

Honestly, do you expect any respect after that?

I suppose at this point, all we can go is continue to wait, but again, MP3car has lost the majority of my respect.

Understand this, though: if a month goes by, and you fail to produce, we will take more drastic action, such as disputing credit cards, maybe designing a website titled "mp3carcomsucks.com" etc...

I agree, heck I think the "give us a month" is a bit extreme especially since its been months from our last informative post. This is all fine if this was freeware but we are paying customers. I dont think the mp3car group is understanding this for some reason.

First you don't give your customers what they initially paid for by listing features as coming soon...years ago.

Then you come out with updates that cause more harm then good to the point where most dont even attempt an update (like myself)

Then you go silent leaving us out in the middle of nowhere.

Then you tell us we will have info within a week. Weeks go by with silence by the mp3car group and now you post saying we will have information in a month?

Are you guys kidding us? It's nice knowing you guys may be moving onto bigger and better things but you need to remember what separates SD from the other front end's is the customer base, the same people you are taking advantage of.

Xzisted great post, if only you could get the mp3car group to not only read that post but understand it.

04-26-2008, 08:51 AM	#9
meth68 Variable Bitrate Join Date: Jun 2007 Location: NJ Posts: 268	Quote: Originally Posted by Caelric FiberOptic You (and MP3Car) have lost any benefit of the doubt we, as customers, are willing to give, when you stated that a statement would be forthcoming within one week, and then took over three weeks to put out another statement that said "give us another month" Honestly, do you expect any respect after that? I suppose at this point, all we can go is continue to wait, but again, MP3car has lost the majority of my respect. Understand this, though: if a month goes by, and you fail to produce, we will take more drastic action, such as disputing credit cards, maybe designing a website titled "mp3carcomsucks.com" etc... I agree, heck I think the "give us a month" is a bit extreme especially since its been months from our last informative post. This is all fine if this was freeware but we are paying customers. I dont think the mp3car group is understanding this for some reason. First you don't give your customers what they initially paid for by listing features as coming soon...years ago. Then you come out with updates that cause more harm then good to the point where most dont even attempt an update (like myself) Then you go silent leaving us out in the middle of nowhere. Then you tell us we will have info within a week. Weeks go by with silence by the mp3car group and now you post saying we will have information in a month? Are you guys kidding us? It's nice knowing you guys may be moving onto bigger and better things but you need to remember what separates SD from the other front end's is the customer base, the same people you are taking advantage of. Xzisted great post, if only you could get the mp3car group to not only read that post but understand it.