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Update:
Duayn and I exchanged some emails. Duayn complained that I supposedly misrepresented the facts in the BBB complaint I issued a few weeks ago. He said I should have mentioned that the monitor were purchased "as is". I disagree because once Duayn agreed to the refund with a restocking fee, which he did, there was no way to pedal back and delay or refuse the refund because of "as is".
Duayn confirmed that he has received the item. It took him some time to figure out if it was in fact one his transflective enhanced 629, because the tamper label was not placed on the monitor correcly.
Duayn promised a refund by the end of May 2008, which is overdue by a week now.
As you can imagine, I am annoyed. It's no fun to potentially throw away 500 USD into the claws of a guy who keeps promising but doesn't come through. Please post your own status and help making sure that everyone considering a purchase from Duayn gets the word.
What especially sucks is that I have no buyer protection because I paid by paypal. Had I paid with the credit card, it would have been easy to contest the charge but paypal's buyer protection only runs for 20 days and could just as well be called schemer protection.
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