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I myself just yesterday encountered the failure to retract/extend problem. The monitor will periodically activate properly, but will no longer fully retract back into the dashboard. I am contacting Xenarc today.
Other than that monstrous problem, it's the best monitor I've ever used.
Speaking of this, does anyone know the unlock code for the Xenarc DVD? It says it's parental block (will curiously play Van Wilder, but not Animal House) and I can't figure out the freaking password!
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