I got the computer to recognize the phone(actually I just tried another computer)and tried many different combinations of passwords and usernames-qnc/qnc,xxxxxxxxxx@vzw3g.com/vzw etc. but none seem to work.I get connected and it says connected to remote computer,verifying password and then the call is ended.I am open to suggestions at this point.Iam really wondering if this phone is 1X capable at all cs rep says yes,but everyone else says no it is a Kyocera 2325 from almost 2 years ago.I am already setup for an early reup on my contract and may just get another phone and start over.Any suggestions on a phone???I dont really use it to talk that much but the internet would be nice in the truck though!!!!