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I am also having problems with the touchscreen, the same as you. Very annoying. Sometimes it just completely fails to work, windows sees it but no response when used.
Image quality is fine, right out of the box, I did no adjustment.
My car has a very stiff suspension and there is a chatter from the besel on every little bump, a piece of 2 sided tape fixed it.
Motor has been fine on mine. A few time it did not close all the way but after pushing it in it corrects itself.
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