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Is the hardware giving you an init failure? Or does the hardware seem to be working correctly, but the software is failing? I would check out the ScanTool.net freeware and see if you can get that to work with your interface. Try to determine the source of the problem first. If it's a hardware problem you might simply not be OBDII compliant. What confuses me is that you say the free version of ScanMaster works but the licensed version does not... that suggests a software problem. You should determine for sure where the problem exists on your end before you sink any more money into other products.
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