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Go Back   MP3Car.com > Project Tracker Directory > StreetDeck Bug Reports Bug Tracker

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This is a Critical Unknown / General Bug for 1.1.0.9a of StreetDeck Bug Reports
Assigned Awaiting Feedback to Unassigned


pancit175
02-20-2008 05:45 PM
What version of StreetDeck is this bug report for?

1.1.0.9a-1.1.1.6


Please give a basic description of the issue here.

SD asks for registration when using these updates and provides different machine/check code

Is the systemt that is listed in your CarPC specs under your user name the same system where you encountered this bug?

No


If no, please describe your system here.

Hp laptop
OS: Vista Home Premium
Hard drives: 2x 120GB internal



Please provide any relevent information regarding the issue you have encountered.

So I've searched up and down in the forums with no avail. I had just transfered my SD to a Vista OS notebook and have received the activation codes. I understand that the registration requires the machine/check code that is tied to the harddrive. Also I've made it a point to keep all relevant files on the primary harddrive (i.e. files located in program files and my documents), and only resoucing media from the 2nd drive. Although upon setting up SD on my Vista notebook and updating to the latest update SD asks for the registration activation code while the machine/check code had changed from what was initally given. Also certain digital mods are unavailable to use without updates that I cannot access.

When I run into this problem I attempted to restore to a previous update (ver. 1.0.6.3) and I was able to use SD freely without having to activate under the changed codes. I've attempted to obtain all of the updates available from 1.0.6.3-1.1.1.6 to see where the problem lies, updating SD to the most current update sequentially. I have found that whenever I update above 1.1.0.0 (specifically 1.1.0.9a, 1.1.1.0, and 1.1.1.6) the codes change and the activation is required. Then I just revert back to 1.1.0.0 and I dont run into any activation requests. I have also tried the different ways to update, i.e. directly running the file or dropping the file into SD.

I would send in for a request to obtain the registration codes with the changed machine/check codes but it may be considered a transfer, and since I am only allowed a number of transfers I want to keep those options open. And since no hardware changes have occured, the problem lies within the software updates. Also I would hate for this to happen again given another update causes the same problem.

Any help or input on this problem would be greatly appreaciated.

god_of_cpu
02-22-2008 03:04 PM
Please post a log.

pancit175
02-22-2008 09:44 PM
The first attachment, 2008-02-22 21_25.txtAttachment 48256, is before updating using version 1.1.0.0 with sucessfull program startup.
The second attachment, 2008-02-22 21_28.txtAttachment 48257, is after updating to version 1.1.1.6 and canceling the registration validation process.
The third attachmenent, 2008-02-22 21_29.txtAttachment 48258, is after reverting back to version 1.1.0.0 with successfull program startup.

pancit175
02-24-2008 05:02 AM
new log files using extention -verbose
2008-02-24 04_56.txtAttachment 48280, using 1.1.0.0
2008-02-24 04_57.txtAttachment 48281, updated with 1.1.1.6

god_of_cpu
02-27-2008 12:23 PM
It appears to be reading your check codes fine. I don't know why the validation is failing.

Please e-mail the machine and check code as well as the registration code you were given for them to chuck@mp3car.com.

pancit175
02-29-2008 02:13 AM
Email Sent

I was interested to find that in the bug report prior to installing the updates in question, the log states that the request for the Drive's serial number could not be obtained. Although the update was sucessfull at obtaing the serial number.

pancit175
03-29-2008 09:29 PM
Any update or advice on this particular issue would be greatly appreaciated. Am I able to submit a transfer registration without fear of it affecting the amount of transfers I am allowed?

Attachments
Attachment User Name Date Size Views
 2008-02-24 04_57.txt pancit175 02-24-2008 147.5 KB 28
 2008-02-24 04_56.txt pancit175 02-24-2008 139.8 KB 26
 2008-02-22 21_25.txt pancit175 02-22-2008 11.6 KB 29
 2008-02-22 21_29.txt pancit175 02-22-2008 11.8 KB 32
 2008-02-22 21_28.txt pancit175 02-22-2008 12.2 KB 147


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