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Hi srthomas01
It may be in your setup of the external app. Open your app in windows and see what name windows assigns to it. Then open up your settings for the app in centrafuse. This is where you put in the name of the app, the app location, app parameters, and window name. Make sure the window name is what windows calls the program.
I have had this issue before, and it was usually because I was using what I thought was the windows name, but in fact windows assigns a slightly different name to it.
Good Luck!
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