|
 |
|
06-20-2009, 09:14 AM
|
#1
|
|
Low Bitrate
Join Date: Jun 2007
Location: Ottawa Canada
Posts: 67
|
Issue with the Centrafuse online store -very bad first impression
I attempted to purchase and download the software from the centrafuse web site and after I click to process the credit card request I was prompted that there are issues with the system (not rejected, but system issues). This is a very bad first impression for anyone who wants to purchase the software. Not sure what the issue is however first I hope it is fixed soon and second I hope my CC hasn't been charged (I'll check with my bank later).
|
|
|
|
|
|
Advertisement
|
Sponsored links
|
|
06-20-2009, 09:41 AM
|
#2
|
|
Fusion Brain Creator
Join Date: Mar 2006
Location: Colorado, but Canadian!
Posts: 8,862
|
Quote: Originally Posted by TonyWare  I attempted to purchase and download the software from the centrafuse web site and after I click to process the credit card request I was prompted that there are issues with the system (not rejected, but system issues). This is a very bad first impression for anyone who wants to purchase the software. Not sure what the issue is however first I hope it is fixed soon and second I hope my CC hasn't been charged (I'll check with my bank later).
You cant expect the store to work 100% all the time... It told you there were system issues, try later what's the big deal?
|
|
|
|
|
06-20-2009, 10:36 AM
|
#3
|
|
Low Bitrate
Join Date: Jun 2007
Location: Ottawa Canada
Posts: 67
|
When you know your store is down and you still let people go all the way to the credit card information page, that shows inexperience in managing the affairs of an online store. An experienced administrator of an on-line store would stop the process if he/she knew there was an issue. Thats the big deal.
|
|
|
|
|
06-20-2009, 10:39 AM
|
#4
|
|
North of the land of Hey Huns
Join Date: Jun 2004
Location: Westminster, MD
Posts: 1,038
|
The error is probably an automated one from the credit card processor, only thrown when someone actually puts through a CC order. Not something you can easily test for. I'm sure they got an email saying there was an issue though, most of those things do notify the administrator when there is an error.
__________________
RevFE - Try it, you just might like it.
Carbon - Next Generation Touchscreen Browser
Come join us on IRC: irc.efnet.net #mp3car
Audiophiles make me chuckle as they pad my wallet.
|
|
|
|
|
06-20-2009, 11:01 AM
|
#5
|
|
Super Moderator & Wal-Mart Greeter
Join Date: Sep 2003
Location: New Mexico, USA
Posts: 3,391
|
Yeah, I'd second the notion of broken CC processing. Mp3Car has been pretty good lately as far as taking care of issues with the store.
EDIT: Oopsie, I really should pay closer attention to what part of the forum I'm in...  I have no idea about CentraFuse's checkout process... last time I used them for anything, CF was still in free beta versions.
__________________
Tidder
Try RevFE
The best frontend I've ever used, period.
Best Quote EVER!!
Quote: Originally Posted by bramlet I try to search but I usually only find posts where people ask questions and darquepervert tells them to search.
Last edited by Tidder; 06-20-2009 at 11:03 AM.
|
|
|
|
|
06-20-2009, 11:02 AM
|
#6
|
|
North of the land of Hey Huns
Join Date: Jun 2004
Location: Westminster, MD
Posts: 1,038
|
Quote: Originally Posted by Tidder Yeah, I'd second the notion of broken CC processing. Mp3Car has been pretty good lately as far as taking care of issues with the store.
But how has fluxmedia been doing?
__________________
RevFE - Try it, you just might like it.
Carbon - Next Generation Touchscreen Browser
Come join us on IRC: irc.efnet.net #mp3car
Audiophiles make me chuckle as they pad my wallet.
|
|
|
|
|
06-20-2009, 11:02 AM
|
#7
|
|
Confusion Master
Join Date: Sep 2003
Location: If you go down to the woods today, You're sure of
Posts: 11,928
|
Quote: Originally Posted by Tidder Yeah, I'd second the notion of broken CC processing. Mp3Car has been pretty good lately as far as taking care of issues with the store.
Tidder, go back to reading 101.
The OP said the Centrafuse website 
|
|
|
|
|
06-20-2009, 11:05 AM
|
#8
|
|
Super Moderator & Wal-Mart Greeter
Join Date: Sep 2003
Location: New Mexico, USA
Posts: 3,391
|
hey, shut up... I figured it out before the color commentary. 
__________________
Tidder
Try RevFE
The best frontend I've ever used, period.
Best Quote EVER!!
Quote: Originally Posted by bramlet I try to search but I usually only find posts where people ask questions and darquepervert tells them to search.
|
|
|
|
|
Sponsored links
|
|
Advertisement
|
|
|
06-20-2009, 11:09 AM
|
#9
|
|
Neither darque nor pervert
Join Date: Apr 2004
Location: Elsewhere
Posts: 12,910
|
The Super Moderator & Wal-Mart Greeter is looking somewhat less than Super this morning.... 
__________________
LOOKING FOR THE FAQ? IT'S HERE.
You never found that link, did you? Why? It's hard to find in the NavBar across the top of the forums, amongst a lot of other crap.
TELL MP3CAR YOU WANT A LINK TO THE FAQ IN A MORE OBVIOUS, NOTICABLE LOCATION HERE.
|
|
|
|
|
06-20-2009, 11:13 AM
|
#10
|
|
Super Moderator & Wal-Mart Greeter
Join Date: Sep 2003
Location: New Mexico, USA
Posts: 3,391
|
Quote: Originally Posted by DarquePervert The Super Moderator & Wal-Mart Greeter is looking somewhat less than Super this morning....
Hey, it was a lethal combination that led me to stupid remarks...
1. No coffee yet
2. Still sleepy
3. on my netbook, things aren't always what they appear to be
4. shut up.
__________________
Tidder
Try RevFE
The best frontend I've ever used, period.
Best Quote EVER!!
Quote: Originally Posted by bramlet I try to search but I usually only find posts where people ask questions and darquepervert tells them to search.
|
|
|
|
|
06-20-2009, 11:28 AM
|
#11
|
|
Hey, you're trying for the goal by going the other way around, you're crazzzyyyy!
Join Date: Jul 2007
Location: Miami
Posts: 4,169
|
Quote: Originally Posted by TonyWare When you know your store is down and you still let people go all the way to the credit card information page, that shows inexperience in managing the affairs of an online store. An experienced administrator of an on-line store would stop the process if he/she knew there was an issue. Thats the big deal.
Alot of times online stores use a 3rd party to process credit card info. So the pages that work are on Flux's side are separate, then the credit card portion will be embedded into that. They have no control over that 3rd party. If you want to download the software, then download the trial. Once the site is working again, then buy your key, its really not that much of an issue. All that matters is that you get working software. Here at my Hotel we do online reservations, but we use a third party to process all that, they then later forward the info to use, once it has cleared them.
__________________
HiJack ZX1 CFSC
CAR PC ITEMS [ 35%]
INSTALL OF MULTI PC SYSTEM [ 35%]
BUG WORKOUT [ 0%]
INTERIOR MODS [ 45%]
HiJackZX1 Work Log
HiJackZX1 Website!
Please build up my REP.
|
|
|
|
|
06-20-2009, 12:20 PM
|
#12
|
|
Admin. Don't bug or I'll byte.
Join Date: Sep 2004
Location: Corning, NY
Posts: 6,142
|
Thread title changed to keep from confusing the frog.
|
|
|
|
|
06-20-2009, 12:30 PM
|
#13
|
|
Hey, you're trying for the goal by going the other way around, you're crazzzyyyy!
Join Date: Jul 2007
Location: Miami
Posts: 4,169
|
Quote: Originally Posted by bugbyte thread title changed to keep from confusing the frog.
lmfao.....
__________________
HiJack ZX1 CFSC
CAR PC ITEMS [ 35%]
INSTALL OF MULTI PC SYSTEM [ 35%]
BUG WORKOUT [ 0%]
INTERIOR MODS [ 45%]
HiJackZX1 Work Log
HiJackZX1 Website!
Please build up my REP.
|
|
|
|
|
06-20-2009, 12:35 PM
|
#14
|
|
Confusion Master
Join Date: Sep 2003
Location: If you go down to the woods today, You're sure of
Posts: 11,928
|
Quote: Originally Posted by Bugbyte Thread title changed to keep from confusing the frog.
But Meddler isn't likely to be confused like Tidder.
|
|
|
|
|
06-21-2009, 12:44 AM
|
#15
|
|
It ain't easy being a green moderator
Join Date: Aug 2002
Location: Steps out the front of Henson's workshop or Sydney
Posts: 2,558
|
where am I? Centrawhat?
To the OP, as the others have said, I don't think this is a Fluxmedia problem. If it is there problem, they may have not been aware of it until your purchase. I am sure that if you send them an email, they will look into it.
Is this an annoy Tidder day?
__________________
Never let the truth get in the way of a good story
Chat on the mp3car channel on IRC
Server: efnet Channel: #mp3car
No irc client installed? Go to http://chat.efnet.org/. In the channel drop down box select "other" and type in #mp3car.
Last edited by meddler; 06-21-2009 at 12:47 AM.
|
|
|
|
|
Sponsored links
|
|
Advertisement
|
|
| Thread Tools |
|
|
| Display Modes |
 Linear Mode
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT -5. The time now is 11:11 PM.
| |
