FAQ: Where is Armen of DigitalWw? - Page 3

Chris31 · 01-15-2008, 11:53 PM

Its 2008 and we are still getting the "Where is Armen" thread?

The "Im busy" or "Im a one man show" or "I will ship your item whenever" excuses are getting out dated dont you guys think?

2k1Toaster · 01-16-2008, 12:01 AM

Perhaps we can make a new excuse list for him?

a) His pet ferret ate the order slip...

power999 · 01-16-2008, 01:28 AM

Use this site to make a complaint www.us.bbb.org

Chris31 · 01-16-2008, 02:08 AM

Quote: Originally Posted by 2k1Toaster

Perhaps we can make a new excuse list for him?

a) His pet ferret ate the order slip...

b) His house/warehouse got broken into and they took alot of stocks.

Chris31 · 01-16-2008, 02:14 AM

Quote: Originally Posted by power999

Use this site to make a complaint www.us.bbb.org

I think he is waiting for someone to take the matter seriously and take him to court or something. That would really screw him up, not a good idea me think

Kjetil Somme · 01-16-2008, 07:12 AM

Quote: Originally Posted by power999

Use this site to make a complaint www.us.bbb.org

Made a search for digitalww in IL:

Customer Experience

Based on BBB files, this company has an unsatisfactory record BBB Definition:

unsatisfactory record - A company has an "unsatisfactory business performance record" with the BBB is based on the experiences reflected in BBB files. This file condition results when the company has failed to resolve or respond to complaints, repeatedly failed to respond or resolve issues in a timely manner, failed to resolve the underlying issues for a pattern BBB Definition:

pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business.
of complaints, failed to honor their commitment to mediate or arbitrate disputes or honor mediated agreements or arbitrated decisions, failed to substantiate, modify or discontinue false advertising claims that are challenged by the BBB, or failed to discontinue unauthorized use of the BBB name and logo, a Federally protected trademark.
with the BBB due to failure to respond to a complaint.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

The BBB processed a total of 1 complaint about this company in the last 36 months, our standard reporting period.Of the total of 1 complaint closed in 36 months, 0 were closed in the last year.

Delivery Issues BBB Definition:

Delivery Issues - Claims alleging delayed delivery of ordered merchandise.

No Response BBB Definition:

No Response - The company failed to respond to the complaint.

1 - Company failed to respond to the BBB to resolve or address the complaint issues.

BTW, DigitalWW is also listed with two employees, so it's not a one-man-show unless he also employed his alter-ego (http://en.wikipedia.org/wiki/Dissoci...ntity_disorder

dans13 · 01-21-2008, 07:45 PM

Anyone tried to call him?

power999 · 01-22-2008, 12:38 AM

the number not found

skuller · 01-22-2008, 09:03 PM

crap!
I am about to order lilliput 619 on dww.

anyone know good online store with 619 in stock? (out of stock on mp3car)

Kjetil Somme · 01-23-2008, 01:20 AM

I tried to call him a couple of times earlier. "Number not found" and no answer on another number i managed to find.

drdream · 02-07-2008, 12:51 PM

Yes I have offered to help him. I think he's in over his head.

1) Disconnected Main Phone
2) No reply to emails
3) No response to negative post on his own website
4) Last posting on his own website by him is 7 months ago
5) No response for people begging for new orders
6) Almost Everything is out of stock
7) Business should have expanded by now (look at mp3car's store)

Its too bad I really need a new 750FM for me and everyone that I sold the carputer idea too. Does anyone know where else to get them? I know it was bad before but now it seems you cant get the screens anymore no matter how long you wait.

I guess if I still don't hear from him I will have to do the unthinkable and.. Start my own carputer hardware business.

dans13 · 02-07-2008, 03:06 PM

Quote: Originally Posted by drdream

Yes I have offered to help him. I think he's in over his head.

1) Disconnected Main Phone
2) No reply to emails
3) No response to negative post on his own website
4) Last posting on his own website by him is 7 months ago
5) No response for people begging for new orders
6) Almost Everything is out of stock
7) Business should have expanded by now (look at mp3car's store)

Its too bad I really need a new 750FM for me and everyone that I sold the carputer idea too. Does anyone know where else to get them? I know it was bad before but now it seems you cant get the screens anymore no matter how long you wait.

I guess if I still don't hear from him I will have to do the unthinkable and.. Start my own carputer hardware business.

So much for him being a 'good bloke'.

Guess I will just have to take it on the chin and accept I won't be getting my order or my money.

Chris31 · 02-07-2008, 04:24 PM

From his profile :

Last Activity: Today 08:03 PM

FordNoMore · 02-10-2008, 08:32 PM

Grrrrreat... I just ordered a monitor last week. I went to DWW for my Lilliput EBY701 rather than eBay because they seemed to actually have a return policy and all that, but now you guys are worrying me. I used PayPal... Is there any way to cancel the order and get my money back, despite them (him?) being unreachable? Has this guy disappeared off the planet, or has anyone received a timely shipment lately?

Mikey-Z · 02-12-2008, 12:59 PM

For what it's worth, i bought stuff from him like 2 yrs ago and it went smooth.

He even went as far as expediting shipping to make sure i got it before a big weekend.

Obviously, that doesn't mean he's not in over his head w/ more orders than he can handle =P

GL tho, hope everyone gets their stuff.