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02-03-2005, 12:01 AM
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#1
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Maximum Bitrate
Join Date: Jun 2004
Location: Los Angeles
Posts: 837
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" HI-SPEED USB device is plugged into a non-HI-SPEED USB hub" Error - HELP!!!
Okay, here is another problem that pops up on my computer and I want to know if any of you have received it and how you fixed it.
I plug in my USB 2.0 hub into the USB 2.0 port of my carputer and I get the "HI-SPEED USB device is plugged into a non-HI-SPEED USB hub" error message. I know for a fact that the hub and usb port are both usb 2.0 - why the heck am I getting this error?
For reference, I have an ATX motherboard that has USB 2.0 ports - the Epox 8K5A2+. Please help! Thanks!
-HD
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02-03-2005, 12:28 AM
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#2
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Low Bitrate
Join Date: Jul 2004
Location: Rancho Cucamonga, CA
Posts: 64
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Usually in order to get USB 2.0 to work at full speed you need to install the correct drivers, I bet if you installed the correct drivers it should work fine.
__________________
EPIA MII-1200, 512 MB Ram, Seagate 7200 RPM 160GB hard drive, Orinoco Gold with 5.5 dB external antenna, Lilliput 7" TS, DVD-ROM, M2-ATX, Rikaline 6010 GPS, Running Frodo Player
My Truckputer
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02-03-2005, 05:14 AM
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#3
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Constant Bitrate
Join Date: Jun 2004
Location: Idaho
Posts: 197
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Check your BIOS settings. Many motherboards have options to set the USB ports to 1.1 or 2.0. It may be set for 1.1.
__________________
Rick S.
XP Pro SP2, Soyo P4RC350 MB, Nvidia FX5200, 320W PS, Inverter & uSDC20D, 2.4GHz CeleronD320, 512MB DDR, 30GB 3.5", Pioneer 106s Slot DVD, Linksys WMP54G WiFi, Lilliput 7" & 4" TFT LCD, Zippy EL610 Keyboard, Touchpad, Garmin GPS V
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02-03-2005, 08:12 AM
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#4
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_
Join Date: Mar 2004
Location: Little Elm, Texas
Posts: 13,497
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I'll second the drivers thing....have you installed the drivers??
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02-03-2005, 03:48 PM
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#5
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Constant Bitrate
Join Date: Nov 2004
Location: South West
Posts: 192
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if you are running on xp i belive it came out before ub2 so you need service pack 1 or later. if you find someplace to download just the usb drivers could you post a link as i need them too but dont have the speed to download the whole service pack! thanks..
__________________
PB 2.0Ghz, 20GB, 512mb, XPpro. 300GB Usb HDD, Griffin pwrmate, m-audio audiophile fw. BU-353 gps. 2x100w sony amps, 1x150w JBL sub amp, MBQuart front components, 6x9 rear, 10" sub. Audiocontrol epcienter, esp2, 3xs. Clifford G5, Finished, fitted, problems
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02-03-2005, 03:54 PM
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#7
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Newbie
Join Date: Nov 2004
Location: Dordrecht, The Netherlands
Posts: 40
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try installing SP 2 for XP.
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02-03-2005, 05:51 PM
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#8
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Maximum Bitrate
Join Date: Jun 2004
Location: Los Angeles
Posts: 837
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Guys - I have SP2 installed. Also, I double-checked my BIOS last night and USB 2.0 was enabled. I may try to update the BIOS to see if that works.
-HD
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02-03-2005, 06:10 PM
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#9
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Constant Bitrate
Join Date: Nov 2004
Location: South West
Posts: 192
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could be your hub or your cable, i got a cheap usb2 hub from japan but it would only ever detect as a usb1. i bought a better one and that would only detect as usb1 until i swapped for the cable that came with the cheap hub! strange but true!
__________________
PB 2.0Ghz, 20GB, 512mb, XPpro. 300GB Usb HDD, Griffin pwrmate, m-audio audiophile fw. BU-353 gps. 2x100w sony amps, 1x150w JBL sub amp, MBQuart front components, 6x9 rear, 10" sub. Audiocontrol epcienter, esp2, 3xs. Clifford G5, Finished, fitted, problems
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02-03-2005, 06:50 PM
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#10
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Variable Bitrate
Join Date: Jul 2003
Location: Dunedin - New Zealand
Posts: 427
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Have you checked in Device Manager. Usually you have to manually force XP to find/install the USB2 driver after instaling SP1 or SP2.
__________________
We are, will have and forever will be...
But not tommorrow!
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02-03-2005, 06:55 PM
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#11
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n00b 4 life
Join Date: Dec 2003
Location: Chatham, UK
Posts: 276
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Quote: Originally Posted by AlienEclipse
Have you checked in Device Manager. Usually you have to manually force XP to find/install the USB2 driver after instaling SP1 or SP2.
Have you got a usb1 device plugged into your hub as well? sometimes this causes a problem..
__________________
....Yes, I know it has a stupid name, those crazy Japanese!
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02-03-2005, 07:09 PM
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#12
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Maximum Bitrate
Join Date: Jun 2004
Location: Massachusetts
Posts: 837
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Quote: Originally Posted by mp3oplecarrier
Have you got a usb1 device plugged into your hub as well? sometimes this causes a problem..
It's not the device it's the controller. Sometimes 2 ports on a computer share the same controller. Sometimes 4 do. If a usb 1.1 device is plugged into any of the ports on a controller, the controller defaults to 1.1 and everything runs at that (crippling) speed.
__________________
,./(0)3
'04 Canyon 4x4 pickup
[---PC on hold----working on external fiberglass "tool" box---]
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02-03-2005, 07:44 PM
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#13
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Maximum Bitrate
Join Date: Jun 2004
Location: Los Angeles
Posts: 837
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Quote: Originally Posted by EBFoxbat
It's not the device it's the controller. Sometimes 2 ports on a computer share the same controller. Sometimes 4 do. If a usb 1.1 device is plugged into any of the ports on a controller, the controller defaults to 1.1 and everything runs at that (crippling) speed.
This can't possibly be true...can you give me some background on this. Thanks.
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02-03-2005, 07:45 PM
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#14
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Maximum Bitrate
Join Date: Jun 2004
Location: Los Angeles
Posts: 837
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Quote: Originally Posted by AlienEclipse
Have you checked in Device Manager. Usually you have to manually force XP to find/install the USB2 driver after instaling SP1 or SP2.
Interesting suggestion. I will post a screenshot of my device manager layout for ya'll later tonight. I may do an 'update driver' on some of the controllers.
-HD
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02-07-2005, 01:18 PM
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#15
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Maximum Bitrate
Join Date: Jun 2004
Location: Los Angeles
Posts: 837
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Quote: Originally Posted by EBFoxbat
It's not the device it's the controller. Sometimes 2 ports on a computer share the same controller. Sometimes 4 do. If a usb 1.1 device is plugged into any of the ports on a controller, the controller defaults to 1.1 and everything runs at that (crippling) speed.
I thought this wasn't true until I tested it this weekend. I have an ATX mobo with a VIA VT8235(8325?) south bridge chipset. Your statement turned out to be completely true. When I ran a single usb 2.0 device on one port and left the other port empty (i.e. 2 ports per controller - 6 ports total on my mobo), I didn't get the popup. When I plugged in a USB 1.0 device, XP immediately brought up the dreaded icon.
I ended up finding an NEC chipset USB 2.0 PCI card and put that in the machine, it's working very well for now. I'll test more later on. Thanks for the suggestion.
-HD
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