I hope you get your money back. My one experiance with filing a paypal claim was... poor. They basically said "after concluding our investigation, we have found the seller was at fault. no, you don't get your money back." Fortunately the CC company was very helpful and credited me for the amount as soon as I took it to them after that. And then you know what paypal sent me? "we see you've made a chargeback - in the future, please go though our dispute resolution". Yeah, and a whole lot of good that did me.
Anyway, I make sure to make any and all PP purchased with my CC now. And if you used a CC, don't forget that avenue is available to you.