anyone in aust bought from digitalww?

gummybear · 03-17-2005, 07:24 PM

i was just curious if anyone in australia has bought a psu (namely the opus 150w dc-dc psu) from digitialww.com?

i bought one a few days ago, yet no information yet on whether its been shipped or if it will be.

starting to get abit worried, the site looks abit dodgey but i figured i'd buy from there cause i saw quite a few people mention it on this site?

Milo · 03-17-2005, 08:09 PM

Im in Sydney and have ordered a 7" touch screen kit and then a second order of 2 extra touch plates he doesnt send you an email right away but armen normally sends you something with a tracking number after a day or so

i3igmind · 03-17-2005, 09:42 PM

it's gona be there, i bought a touchscreen kit from them and no info , but checked my mail and i found an email from them with the tracking number.

Bugbyte · 03-17-2005, 10:19 PM

They're (Armen, that is) is reputable. Should be no problem.

gummybear · 03-18-2005, 03:32 AM

well, as long as i get it, i don't mind when it comes. though the quicker the better =P

gummybear · 03-20-2005, 11:15 PM

seriously, its been almost 1 week and i haven't even got a simple reply telling me whats going on. not even a proper confirmation, only one i got is an automated one.

no post email(s) telling me whats going on.

all i want is a proper email: "payment has been recieved, item will be shipped shortly"

IS THAT TOO MUCH TO FKN ASK?!!?

i'm so sick of these INTERNET business's screwing people around with their fkn shoddy customer service.

LEARN SOME BASIC CUSTOMER SERVICE SKILLS AND MAYBE YOU'LL GET MORE BUSINESS.

Milo · 03-21-2005, 05:55 PM

I ordered my 2 touchscreens on tuesday of last week and they turned up on friday afternoon

You may want to email him and ask if he has your order they may be an issue

Chris31 · 03-21-2005, 09:36 PM

Quote: Originally Posted by Bugbyte

They're (Armen, that is) is reputable. Should be no problem.

Yeah got the reputation for making customer nervious

He should really sort this problem out, I been in this forum long enough and all I hear is >

WHERE IS ARMEN

WTF man, not another "where is armen" thread.

We all know hes a good guy and will deliver the good one day, but hmm not informing a new customer whats going on gives him a bad reputation each time.

How about those new customer who doesnt know about this site? what will they think if armen dont communicate with them?

Chris31 · 03-21-2005, 09:45 PM

Quote: Originally Posted by gummybear

LEARN SOME BASIC CUSTOMER SERVICE SKILLS AND MAYBE YOU'LL GET MORE BUSINESS.

I agree with that. I used to be a computer engineer working on customers machine. Last thing these poeple want is not being informed, when its going to be fixed, how long its going to take to fix it, whens the parts gonna arrive, how long will you keep the machine for...

Its probably all BS but thats what make the customer happy, an assurance, it is just a common knowledge.

Its no good to tell them too much but atleast tell them what should concern them the most, that damn ETA.

Chris31 · 03-21-2005, 09:50 PM

I personally think this classic "where is armen" thread should be stickied or be put on the FAQ so we dont get newbies asking the same stuff.

No?

Bizzar · 03-24-2005, 12:06 PM

Add me on the worried list. Newbie here and my first post is about "where is Armen?"

Ordered a 8" project housing 3/20 here it is 3/24 and nothing! No email, no tracking number etc. So I went to the site, filled out the order status and still nothing. Called them today and I get forwarded to a voice mail box that is FULL!! Does this guy do good business or what? It's only 15 bucks but I need something to fill that gaping hole in my dash!

(if you ask what happened to the original housing, well heres a tip. Do NOT use aircraft paint stripper and forget about it for 3 hours lmao. Can you say MELTED!!)