cederron

Hi all,

I ordered a couple of items on DigitalWW, yes Armen, He sent it to me a few days ago but i can see in FedEx tracking page that the items are in my country (Spain) but they don't send it to me.




Apr 7, 2005 8:56 AM

Shipment exception

MADRID ES

Regulatory agency clearance delay


Apr 6, 2005 12:23 PM

Shipment exception

MADRID ES

Regulatory agency clearance delay


Apr 5, 2005 9:28 AM

Shipment exception

MADRID ES

Regulatory agency clearance delay


Apr 4, 2005 8:30 AM

Shipment exception

MADRID ES

Regulatory agency clearance delay


Apr 1, 2005 10:12 AM

Shipment exception

MADRID ES

Regulatory agency clearance delay


Mar 31, 2005 10:08 AM

Shipment exception

MADRID ES

Regulatory agency clearance delay


Mar 30, 2005 11:21 AM

Shipment exception

MADRID ES

Regulatory agency clearance delay


Mar 29, 2005 12:41 PM

Shipment exception

MADRID ES

Regulatory agency clearance delay


4:50 AM

In transit

MADRID ES

Package available for clearance


3:33 AM

In transit

PARIS FR




Mar 28, 2005 7:42 PM

Departed FedEx location

PARIS FR




6:14 PM

Arrived at FedEx location

PARIS FR




Mar 26, 2005 10:08 PM

At local FedEx facility

PARIS FR




4:36 AM

Departed FedEx location

INDIANAPOLIS, IN




Mar 25, 2005 3:05 PM

In transit

INDIANAPOLIS, IN



...



Do you know what 'shipment exception' and 'Regulatory agency clearance delay ' mean. I don't know where to call for information here in Spain.
Do you know something about ??

Gobby

I'd just contact FedEx and ask them directly what the messages mean.

Scouse Monkey

Did you look on the fedex site? it tells you what a shipping exception is!!!!!!! I remmember beacause Cris had the same problem with his order from digitalww. Bascically there is a customs delay with your order. It is normally resolved in a few days but it wouldn't hurt to contact your local fedex branch to check there has not been any customs charges applied.

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Enforcer

^^^^^What he said.



BTW did you order yours with anchovies or pineapple?

cederron

Ok, the problem was i couldn't find the FedEx Spain phone number. I called this morning.

Pepe

My guess would be pinapple, as that usually causes a clearance delay for me...

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Scouse Monkey

yeah order things with plenty of fibre if you dont want any 'clearance delays'

__________________
If you want more answers on anything I have posted you can find me at digital-car.co.uk

or skiing or diving or doing somthing else fun!