Delou Routis GPS USB install issues, please help...

jedi7001 · 02-27-2005, 06:23 PM

I have installed and reinstalled the USB GPS unit I bought with Routis. I have followed the limited support help on Delous website ans still am having an issue. I installed it on my laptop once before and it worked fine. I think I might have something overlooked or Windows XP is trying to do somthing funky with the GPS instead of using the correct drivers...

Steps I have taken..
[list=1]Install USB driver software from Delou

Plugged in USB GPS into my PC's onboard USB port
windows dicovers new device, click install
Windows seems to find the driver I installed and uses this driver.
Windows labels this device Delou Serial to USB GPS COM port 3 (why com 3?)
Windows says my device is installed properly
Routis can not detect my GPS nor can the GPS diagnostic software

Please help, I am about to put the GPS under my rear left tire and hit reverse.

edikp · 02-27-2005, 10:40 PM

Have you tried changing the com port? Also, if you have another pc, try installing it on that other pc.

jedi7001 · 02-28-2005, 11:08 AM

Let me try those two options to see if it works... Thanks for helping!

MGD · 03-03-2005, 04:25 PM

I had the same problem with Destinator. I had to got to control panel and set the com port to 4800, after that everything was just fine.

neon_eddy · 03-03-2005, 04:36 PM

You might want to find updated drivers for the GPS..

I use the phyros 360 which came with streets and trips.. yeah I had to download the driver from phyros .. the one with S&T wouldn't work.. ..

I use routis now.. and I think it set the buad to 4800 on com 3.. it uses com3 because the usb gps has to make a virtual com port ..

make sure to try it on another PC too.. to rule out single install issues..

hope it works out

jedi7001 · 03-05-2005, 11:54 AM

Still nothing. I tried all of these things. I emailed Deluo to see if I can get an RMA to return this piece of !@#. I see other have had a simular problem. I'll let you all know.

liquid_smoke · 03-05-2005, 12:17 PM

Quote: Originally Posted by MGD

I had the same problem with Destinator. I had to got to control panel and set the com port to 4800, after that everything was just fine.

I think you ment set the bandwidth for the port to 4800, not set the com port number to 4800.

What com port number you use dosent matter unless something else on your machine is trying to use that same port number. I have the same device and my com port is set to com9 at 4800 bandwidth.

Also try this, this was the source of my problems with the same device.
Do not use the Delorme GPS diagnostic utility that comes with the device.
Do not use any Delorme GPS software for the device.
When you use the Delorme product it sets the gps device into some custom format that only Delorme software can read and will require a reboot for 3rd party gps software (routis,iguidance etc) to recognize the device.

Use hyperterminal on your pc to test the GPS device is operateing correctly.
Instructions here
http://www.delorme.com/support/multi...=&P=17111&C=28

To change the com port number of the device to insure no other software is trying to connect on the same port

Device Manager> Ports (COM & LPT)>Delou Serial to USB GPS COM port 3> right click device>Properties
Port Settings= 4800
Flow control= Hardware
Advanced button>Com Port Number> choose a high number, but lower than 16.

jedi7001 · 03-07-2005, 10:18 AM

Hyper Terminal shows that the GPS has been autodetected but no data is showing on the screen. I tried other Com ports as well. Any other ideas? I emailed Deluo but no reply yet

jedi7001 · 03-26-2005, 10:29 AM

Deluo helped me troubleshoot a bit via email. it sounds like there is a small battery that can die if the gps is not used for a long time. you can try to stimulate it by placing the gps outside for 20 minutes. it did not work for me, and Deluo is sending me an RMA replacement. however, I thought this was good info to know.