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Try deinstalling and starting over.
Install the drivers first before you plug in the GPS unit. Then after you're done with all that and it's plugged in, check the Ports section in the Device Manager and see if the unit is listed with an associated COM port. Check that COM port in GPS Viewer.
hope that helps,
-psyrex
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Gen 1: Pentium 3 1GHz - ATX - 2005
Gen 2: Pentium M 1.6GHz - ITX - 2006
Gen 3: Pentium M 2.0GHz - 5.25" SBC - 2007
Gen 4: (coming soon: Core2 Duo - 3.5" SBC - 2009)
...it never ends
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