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Old 10-28-2003, 12:36 AM   #1
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Question Got my TM-710VGT today...touchscreen issues:

LCD powered up fine, so I installed the usb touchscreen drivers. The touchscreen worked great for about a 1/2 hour, then I stsrted hearing the "bong" sound every few minutes (the sound you hear when you insert a USB device). Then the TS just quit working. Then I kept getting the "bong" sound and message of "new usb hardware found" (every 20-60 seconds). Tried re-installing the drivers...no success. It almost seems like it quit when the screen got hot.

Anyone else have issues with their new screens from digitalWW?
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* 2000 Ford Expedition
* EPIA M10000/512 meg RAM, Win XP PRO, 90w OPUS, 80 gig HD
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Old 10-28-2003, 12:39 AM   #2
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This sounds like a driver issue. Try the new drivers from our site: http://digitalww.com/downloads.htm

The drivers that come with the monitors seem to be old.

Armen

Quote: Originally Posted by -al-
LCD powered up fine, so I installed the usb touchscreen drivers. The touchscreen worked great for about a 1/2 hour, then I stsrted hearing the "bong" sound every few minutes (the sound you hear when you insert a USB device). Then the TS just quit working. Then I kept getting the "bong" sound and message of "new usb hardware found" (every 20-60 seconds). Tried re-installing the drivers...no success. It almost seems like it quit when the screen got hot.

Anyone else have issues with their new screens from digitalWW?

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Old 10-28-2003, 09:42 AM   #3
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I will try the new drivers, but why did it work fine for 1/2 hour?


-AL
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* 2000 Ford Expedition
* EPIA M10000/512 meg RAM, Win XP PRO, 90w OPUS, 80 gig HD
* TM-710VGT LCD, Wireless mouse, keyboard
* M-Audio Sound Card, 2 Alumapro 10" subs, 2 PPI Amps (1kW)
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Old 10-28-2003, 02:16 PM   #4
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I have my new sceen also and am most pleased with the quality of build screen resolution and touch calibration it is far more accurate that my last 10.4" touch screen I had!

I have yet to do any time trials due to waiting for an inverter for my EPIA-M

but as far as first impressions go I am exceptionally pleased with my monitor and I have to say it was well worth the wait!

Nice one Armen!!

Quote: Originally Posted by -al-
I will try the new drivers, but why did it work fine for 1/2 hour?


-AL

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Old 10-28-2003, 08:25 PM   #5
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I tried the new touchscreen drivers, but the touch feature dies after 20-30 minutes (just when the screen seems to get warm). I wonder if there is something in the screen that is getting hot and failing?
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* 2000 Ford Expedition
* EPIA M10000/512 meg RAM, Win XP PRO, 90w OPUS, 80 gig HD
* TM-710VGT LCD, Wireless mouse, keyboard
* M-Audio Sound Card, 2 Alumapro 10" subs, 2 PPI Amps (1kW)
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Old 10-29-2003, 02:03 AM   #6
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You hear the Bong when a USB device is unplugged. You are hearing it quite a bit. Seems to me that the Comp is either actually losing it's connection to the USB touchscreen or it's getting fooled into thinking it's lost it's connection. Voltages? Cabling? I don't know. If it wasn't the Touchscreen Drivers could it have been the USB controller Drivers? Did you check out the latest drivers for your MOBO / USB Host Controller?

I would Try another USB port. They are usually in pairs. If you have 4, go to a diff pair. make sure the cables are stable. I wouldn't tell you to open your monitor or anything, but who knows how solid the connections are inside.

Disclaimer: I'm a newbie here and as such, know jack squat about LCDs. Take my comments with a grain of salt.
Just thinking of what I would try if I just got a TS LCD and it was messing with me.

Good Luck

Last edited by FunK; 10-29-2003 at 02:06 AM.
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Old 10-29-2003, 07:27 AM   #7
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I'd try keeping everything rock steady with a good fan on the setup and see what happens.
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Old 10-29-2003, 10:29 AM   #8
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How long is your USB cable between the computer and the screen? Excessive length could cause this.
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Old 10-29-2003, 11:00 AM   #9
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I'll check the mobo voltages tonight after work.

The case is on a workbench (until it is installed in truck) and I have the opus connected to the truck battery. The voltage from the battery varies between 11.5 and 13.5v.

USB cable is only 4' long, and yes I tried another usb port on the mobo.

I would update the usb drivers, but that still woudn't explain why it works great for 30 minutes, then dies.
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* EPIA M10000/512 meg RAM, Win XP PRO, 90w OPUS, 80 gig HD
* TM-710VGT LCD, Wireless mouse, keyboard
* M-Audio Sound Card, 2 Alumapro 10" subs, 2 PPI Amps (1kW)
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