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03-14-2005, 05:06 AM
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#241
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My Village Called
Join Date: Jul 2004
Location: Berkeley, CA
Posts: 10,763
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Spam filter is probably acting up....
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03-14-2005, 05:23 AM
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#242
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Raw Wave
Join Date: Aug 2003
Location: Essex, England
Posts: 2,224
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Quote: Originally Posted by 0l33l
Spam filter is probably acting up....
What? Yours or VIAs? Maybe they've added the words "MP3Car", "Digital Car" and "800x480" to the list of emails to drop! 
/cynical
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03-14-2005, 06:02 AM
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#243
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FLAC
Join Date: Jun 2004
Location: NH
Posts: 1,173
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Quote: Originally Posted by Confused
What? Yours or VIAs? Maybe they've added the words "MP3Car", "Digital Car" and "800x480" to the list of emails to drop!
/cynical
I think they've also added the words "complaints about your drivers" and complaints about your website" to thier drop list... 
__________________
Progress [I will seriously never be done!]
Via EPIA MII
512MB RAM
OEM GPS (embedded)
nLite WinXP pro on
1GB Extreme III CF card
Carnetix 1260 startup/ DC-DC regulator
Software: Still, re-Writing my existing front end in .Net
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03-14-2005, 01:47 PM
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#244
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Constant Bitrate
Join Date: Apr 2004
Location: New Market, MD
Posts: 153
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There are two ways for them to view us:
1) Pains in the butt (to be ignored or killfiled).
2) Valued customers who have a need they can fulfill.
Time will tell which path they choose, and their response will definitely affect *my* future purchasing habits - if no one else's.
__________________
SeeYa! -Jim-
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03-14-2005, 01:52 PM
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#245
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FLAC
Join Date: Sep 2004
Posts: 1,556
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I keep meaning to email them and point out that this and similar threads led to me *not* buying one of their mini-itx boards. It already influenced my purchasing decisions.
__________________
Progress: 80% - Permanent install left.
Motion LS800 Tablet PC and dock.
Vista, Bu-535 GPS, RoadRunner, MPT2006.
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03-14-2005, 06:19 PM
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#246
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My Village Called
Join Date: Jul 2004
Location: Berkeley, CA
Posts: 10,763
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Quote: Originally Posted by Confused
What? Yours or VIAs? Maybe they've added the words "MP3Car", "Digital Car" and "800x480" to the list of emails to drop!
/cynical
Their's... 
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03-15-2005, 03:21 AM
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#247
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Constant Bitrate
Join Date: Oct 2004
Location: Germany
Posts: 203
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Quote: Originally Posted by STI_FFY
There are two ways for them to view us:
1) Pains in the butt (to be ignored or killfiled).
2) Valued customers who have a need they can fulfill.
Time will tell which path they choose, and their response will definitely affect *my* future purchasing habits - if no one else's.
I second that. I purchased the MII 10000 thinking that the onboard audio and video would cut down on costs... Audigy 2 and wishing for this damn resolution fix have really influenced my buying habits!
Until they get customer service issues like this fixed and people are saying good things about them they won't be getting my business.
You burn me once, shame on you, you burn me twice, shame on me. 
__________________
VIA MII 10000 - 512MB Ram - Dual 2.5" drives, Xenarc 700TSV, Panasonic CW-8132-B, Opus 150, Audigy 2 NX, PowerMate, IOADR1610 10 Relay card
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03-15-2005, 09:07 AM
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#248
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Constant Bitrate
Join Date: Sep 2004
Location: London (UK)
Posts: 179
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Stepping up the campaign...
I've just emailed Xenarc the following - maybe they can put some 'pressure' on Via to get things done?
To: xenarc@xenarc.com
CC: support@xenarc.com
Quote:
Hi,
I am looking to use a Xenarc TFT screen with my car PC. I currently have a
Via Epia M10000 motherboard which does not support the Xenarc's native
resolution of 800x480.
A number of car PC users have emailed Via to request a BIOS update to
support the native resolution.
I was wondering if there was anything Xenarc could do to communicate with
Via to make the very small change to allow everyone to use the Xenarc screen
without stretching or distorting the image.
This is not a powerstrip issue!
Thanks for any help,
Rgds/
Sam [real name here]
(member of mp3car.com forums - where everyone recommends/uses a Xenarc
screen).
Was it worth doing? Anyone else want to give Xenarc/GAIN/Liliput a nudge as well?
__________________
Have: Via Epia M10000 1GHz|512Mb|20Gb|Slim slot-loading DVD-R|Carnetix P1280|RevCam|GPS|Illum’d keyboard|11g Wifi
Waiting for: Xenarc TFT in-dash (haha!)
Status: Finalising component procurement
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03-16-2005, 06:56 AM
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#249
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Registered User
Join Date: May 2003
Location: Czech rep.
Posts: 655
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Definitelly worth to try, good idea man. I will help with that too.
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03-16-2005, 07:22 AM
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#250
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Constant Bitrate
Join Date: Sep 2004
Location: London (UK)
Posts: 179
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Reply from Xenarc!
Quote:
From: "Jimmy Hu" <------@xenarc.com>
Sent: Tuesday, March 15, 2005 11:07 PM
Subject: RE: Xenarc help/contact with Via motherboard maker
Hi,
I will talk to my contact at VIA and see if we can make this happen.
Regards,
Jimmy Hu
Will post any update if I get one. Not sure if bombarding Xenarc now is worth it as Jimmy is apparently on the case 
__________________
Have: Via Epia M10000 1GHz|512Mb|20Gb|Slim slot-loading DVD-R|Carnetix P1280|RevCam|GPS|Illum’d keyboard|11g Wifi
Waiting for: Xenarc TFT in-dash (haha!)
Status: Finalising component procurement
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03-16-2005, 08:29 AM
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#252
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See me in my wet t-shirt.
Join Date: Aug 2003
Location: Warwickshire, UK
Posts: 1,909
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Quote: Originally Posted by mpattonm
OK will do
LinITX, you read the forums - Do you have any useful VIA contacts?
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03-16-2005, 11:52 AM
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#253
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See me in my wet t-shirt.
Join Date: Aug 2003
Location: Warwickshire, UK
Posts: 1,909
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Got an email back from Xenarc, too:
Quote:
Hi Steve,
Thank you for your e-mail. We have received several e-mails from customers like you. We have forwarded the information to VIA and offered a sample monitor for them to test. They have many customers who use our monitor with the similar request. So I was told that they will start working on it. In fact, a VIA representative will visit us sometime next week to meet with our R&D manager.
Regards,
Jimmy Hu
Wow, Xenarc listen!
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03-16-2005, 12:21 PM
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#254
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Constant Bitrate
Join Date: Sep 2004
Location: London (UK)
Posts: 179
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That's most excellent Steve!
__________________
Have: Via Epia M10000 1GHz|512Mb|20Gb|Slim slot-loading DVD-R|Carnetix P1280|RevCam|GPS|Illum’d keyboard|11g Wifi
Waiting for: Xenarc TFT in-dash (haha!)
Status: Finalising component procurement
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03-16-2005, 12:35 PM
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#255
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Maximum Bitrate
Join Date: Oct 2004
Location: Hertfordshire UK
Posts: 537
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Has anyone contacted lilliput similarly? Any bios updates would obviously be universal for all but I would hate to think that they would make a driver update so it would work on xenarcs only?
Sure we could instal the lilliput as a xenarc but i dont know how close the timings are or how interchangable they are there.
its just a thought
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