lilliput in-dash 7" - Page 11

regal · 07-26-2005, 11:44 AM

Fiberoptic Wrote
They now lead the industry in design quality

That’s why all these people ordered the Lilliput and not the mstvo-sc that you keep pushing, a lot more features for less money, just a shame we have been coned by an eBay trader who is spoiling the name of Lilliput.

Cravex7 · 07-26-2005, 11:46 AM

Quote:

Fiberoptic Wrote
They now lead the industry in design quality

That’s why all these people ordered the Lilliput and not the mstvo-sc that you keep pushing, a lot more features for less money, just a shame we have been coned by an eBay trader who is spoiling the name of Lilliput.

Well said.

BikeBoy24 · 07-26-2005, 11:51 AM

Before we all jump to conclusions, we should hear all sides of the story first. I am still waiting for ex-audio to reply to me. As long as they replace my unit with a working one, I will be happy.

I am confused. ex-audio gets these screens from Lilliput, and Lilliput deals with ex-audio. Wouldn't the burden be on Lilliput to test these screens before giving them to ex-audio to deal out? Even if it was "B stock", Lilliput should still be testing them to make sure they are functional. Something as major as not displaying a VGA signal is pretty signifigant. You'd think they'd at least test the vga input, the whole reason why we all bought this screen.

Cravex7 · 07-26-2005, 11:55 AM

You're right about jumping to conclusions until the claim that ex-audio is shipping known to be faulty monitors is confirmed. Perhaps it's fairer to say lilliputs name is being spoiled by an inferior product that really shouldn't have been released but if the monitors are failing within days, rather than months then they really can't have been tested properly.

What I find weird is that ex-audio replied to me today but didn't mention anything about this meeting with lilliput and that lilliput haven't replied about it at all.

BikeBoy24 · 07-26-2005, 12:00 PM

Who did you email? I emailed Steven Sin, the directory of ex-audio.

Cravex7 · 07-26-2005, 12:19 PM

Just the standard customer services dept. Do you have his email address please?

ste1806 · 07-26-2005, 01:07 PM

If this helps clear stuff up i got this reply from Lilliput just a few days ago

Dear Steve,

Thank you for your inquiry. But at present, this model is still not available for sale. Our engineers are updating its mechanism. And I will offer you new quotation when it available.

Thanks and best regards,

Acars

regal · 07-26-2005, 01:19 PM

Quote: Originally Posted by ste1806

If this helps clear stuff up i got this reply from Lilliput just a few days ago

Dear Steve,

Thank you for your inquiry. But at present, this model is still not available for sale. Our engineers are updating its mechanism. And I will offer you new quotation when it available.

Thanks and best regards,

Acars

Well I for one am confused who is Acars

ste1806 · 07-26-2005, 01:23 PM

i don't know who he/she is that is all that was in the mail
from this e-mail info@lilliput.cn

BikeBoy24 · 07-26-2005, 03:08 PM

Quote: Originally Posted by Cravex7

Just the standard customer services dept. Do you have his email address please?

***Wholesale & Technical support***
For wholesale and technical support, you can write to our Managing
Director, Stephen, at stephen_sin@ex-audio.com or call him at
852-9168-9667.

regal · 07-26-2005, 04:25 PM

Quote: Originally Posted by ste1806

i don't know who he/she is that is all that was in the mail
from this e-mail info@lilliput.cn

I see now, At first I thought Acars was a company name.

Cheers

spdyscotty · 07-26-2005, 04:30 PM

I just sent an email out explaining my problems. I'm waiting to hear back. And no, there is no VGA signal when booting.

Scott

Cravex7 · 07-26-2005, 04:37 PM

I have now emailed them too, I expet to get the same reply but at least I'll be added to the distribution list for any further emails.

Quote:

I am having a meeting with Lilliput Electronics Company Limited (Zhangzhou)
from 26th July to 28th July 2005 for Lilliput 7" motorized in-dash
touch-screen monitor. Hence, all the emails will be replied afterwards.

They must be aware of the issues, the seriousness and the effect on the companies reputation if they are holding a three day meeting about it.

soundoff · 07-26-2005, 06:05 PM

Regardless of what EX-Audio has done / not done, at some stage lilliput have supplied them with faulty / low quality screens. Once a reseller has your product they will sell it. Its simple sales person mentality.

I am a design engineer myself and for products i have designed, its my responsibility to ensure that they are 100% ready for sale before my sales people have access to them. This is simply because as soon as the sales people have the product, they will sell it. Thats their job...

Basically nobody but lilliput can be blamed for this release of a product that clearly isnt ready for release, and the damage its going to do to their otherwise good name. This is ofcourse unless EX-Audio is selling some screens that were test units or demo units, and were specifically told they were not for sale.

spdyscotty · 07-26-2005, 10:58 PM

Update:

After messing around with the VGA cable I go it to work! It seems to be working 100% now. The spot where the round plug attached to the other round port seemed to be faulty. I was able to ge it to work after unplugging and plugging it back multiple times. I'm happy with the monitor for now, I'm just hoping it won't happen again.

Also, has anyone got the TV to work? I'm wondering if it is NTSC compatible. Thanks.

Scott