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09-01-2005, 12:50 AM
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#676
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Newbie
Join Date: Sep 2005
Posts: 22
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A lillte teaser for you then;
--------------------------------------------------------
This tracking update has been requested by:
Name: 'not provided by requestor'
E-mail: 'not provided by requestor'
__________________________________________________ ______________________________
STEPHEN SIN of EX-AUDIO ELECTRONICS LTD. sent Christoffer XXXXX of
Christoffer XXXXXX
FedEx International Priority package(s).
This shipment is scheduled to be sent on 08/31/2005.
Reference information includes:
Reference: Warranty Repair
The tracking number(s) is (are) 704831987XXX
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09-01-2005, 06:38 AM
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#677
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Newbie
Join Date: Aug 2005
Location: Porto/Portugal
Posts: 44
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hey ppl,
i paid for the monitor this monday on ebay, i was stalling them like regal said to me until there is news about it but then i received a mail from them saying that all the problems that the monitor had are gone so, i paid this monday and i don't have until now any kind of news from them about my buy, will take any more time??? i already asked them when will i know anything about the shipment but no answer (it was on tuesday) i'm anxious about it, and it's my first internet buy, so for me it's lots of concerns...
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09-01-2005, 10:49 AM
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#678
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Variable Bitrate
Join Date: Jul 2005
Location: U.K.
Posts: 362
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Quote: Originally Posted by Cowboybebop
hey ppl,
i paid for the monitor this monday on ebay, i was stalling them like regal said to me until there is news about it but then i received a mail from them saying that all the problems that the monitor had are gone so, i paid this monday and i don't have until now any kind of news from them about my buy, will take any more time??? i already asked them when will i know anything about the shipment but no answer (it was on tuesday) i'm anxious about it, and it's my first internet buy, so for me it's lots of concerns...
I think the average waiting time is 1 month after your payment clears. Its been 3 months since I first ordered mine and I’m only just getting a replacement.
I could show you 15 emails saying don’t worry your screen will be fine and so on. but when it came it was still faulty.
I've just received a UPS tracking No for my replacement so I will let you now if there still having problems.
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09-01-2005, 10:58 AM
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#679
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Constant Bitrate
Join Date: May 2005
Location: Toronto, ON
Posts: 174
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I just got a fedex tracking number for mine. No shipping refund yet though...
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09-01-2005, 11:29 AM
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#680
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Variable Bitrate
Join Date: Jul 2005
Location: U.K.
Posts: 362
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Quote: Originally Posted by BikeBoy24
I just got a fedex tracking number for mine. No shipping refund yet though...
No refund for me either, I don’t have a recite for the return shipping so I don’t think I will be getting anything back.
Good Luck with your replacement.
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09-01-2005, 11:31 AM
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#681
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Constant Bitrate
Join Date: May 2005
Location: Toronto, ON
Posts: 174
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Good luck to ALL of us. I feel like we're drawing straws. Only there is only 1 winner, instead of 1 loser.
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09-01-2005, 01:56 PM
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#682
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Newbie
Join Date: Oct 2003
Location: Minneapolis
Posts: 37
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And the winner is ex-audio, but they rigged the game
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09-01-2005, 02:51 PM
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#683
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Constant Bitrate
Join Date: May 2005
Location: Toronto, ON
Posts: 174
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I guess you didn't read the thread.
The majority of us bought the screen from a couple months back. We were sent a bunch of defects. Now we're waiting for replacements.
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09-01-2005, 02:53 PM
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#684
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Variable Bitrate
Join Date: Jul 2004
Posts: 309
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I got my refund back the other day. Minus shipping, 5% ebay and 5% paypal.  Atleast I got something back. I'll take it.
Give me my mooooney...
__________________
ø¤º°`°º¤ø
,¸¸,ø¤º°`°º¤ø,¸¸,
°º¤ø,¸¸,ø¤º°`°º¤ø,¸¸,ø¤º°
°`°`°º¤ø,¸¸,ø¤º°`°º¤ø,¸¸,ø¤º°` °`°
°º¤ø,¸¸,ø¤º°`°º¤ø,¸¸,ø¤º°
,¸¸,ø¤º°`°º¤ø,¸¸,
ø¤º°`°º¤ø
º°`°º
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09-03-2005, 05:11 AM
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#685
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Variable Bitrate
Join Date: Jul 2005
Location: U.K.
Posts: 362
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I had a phone call from UPS yesterday asking me if it was a repair or a replacement, because it’s the later I have to pay again, he suggested I take it up with customs but I will still have to pay at the door.
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09-03-2005, 03:57 PM
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#686
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Maximum Bitrate
Join Date: Oct 2004
Location: Hertfordshire UK
Posts: 537
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do take it up with them- appeal, thats out of order
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09-03-2005, 04:38 PM
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#687
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Constant Bitrate
Join Date: May 2005
Location: Toronto, ON
Posts: 174
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Quote: Originally Posted by regal
I had a phone call from UPS yesterday asking me if it was a repair or a replacement, because it’s the later I have to pay again, he suggested I take it up with customs but I will still have to pay at the door. 
Same problem here. Fedex is double charging me for duties and taxes. They told me to call them back on Tuesday (Monday is a holiday). The told me it was because ex-audio didn't fill out the documentation properly.
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09-03-2005, 08:06 PM
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#688
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Variable Bitrate
Join Date: Jul 2005
Location: U.K.
Posts: 362
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Quote: Originally Posted by Mad Ad
do take it up with them- appeal, thats out of order
I certainly will take it up with them, what makes me mad is the guy from UPS said I need you to help me, is it a repair or a replacement, it depends upon your answer as to whether you get charged again but I'm not allowed to help you, just my luck I picked the wrong answer.
One thing I know for sure, I will never, ever, ever buy goods outside the UK again.
Last edited by regal; 09-03-2005 at 08:12 PM.
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09-05-2005, 07:49 AM
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#689
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Newbie
Join Date: Sep 2005
Posts: 22
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So my screens arrivs tomorrow according to fedex.com trackingsystem. But I have recieved a bill from fedex, thay want me to pay $37, I think it is for the shipping costs?
Anyway, I have already e-mailed Ex-Audio about this and Stephen Sin had promised me refund for shippingcosts so I'll just have to wait and see what the answers.
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09-05-2005, 09:54 AM
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#690
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Variable Bitrate
Join Date: Jul 2005
Location: U.K.
Posts: 362
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Well your lucky, mines still suck at the airport and has been there since Friday, just received this mail from UPS this morning.
I have checked with the brokers, and they require a proof of purchase and a proof of export for when you sent the goods out.
You will have to pay VAT on import even if it's a warranty replacement, so it's easier to enter it as a straight forward import, as duty will be written off as it's so low.
Can you please confirm it's OK for you to do that.
Regards,
Valerie
Will I ever get this screen, do I really want it?
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