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Old 12-27-2006, 03:05 PM   #1
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Exclamation Help, my 809GL is having touchscreen problems. Long post need help!!

Before I go indepth to what the problem is, let me go over everything I have done so far, including the history.
1) this is what the unit I built looks like.

2) This piece is detachable so I bring it in with me at night (apartment parking only) because I dont want my stuff stolen. However, the next worst thing happened, walking to my car to start it up in the morning and clear off the snow with screen in hand, I slipped on ice and fell. Not too bad, but I hurt my hip and the screen hit the ground a little. It was still in my hand and only the (if looking at upside down pic ^^, it was the top right corner) than hit the ground, and gave it about a 1" crack from the side to the bottom, basically the side of the start button. This was about 3 weeks ago that I dropped it, and havent had any other problems since then. The touchscreen still worked flawlessly, even when I touched the crack. So I said screw it, and took my losses with a cracked screen that still worked.

3) I didnt drive my car during christmas, me and my resident gf drove to my moms where we were having xmas, when I left my moms I left my screen there, no big deal, so yesterday (boxing day) I go there, grab the screen and go on with my boxing day shopping. But I noticed when I touch the screen that no matter where I was on the Y axis, anywhere I touched on the X would put the cursor at the very top of the screen. Though it was wierd so I grabbed my ps2 keyboard and hooked it up so I could get to the calibration thing. I forgot where I got my drivers from but still have the zip Win2000_XP_4.0.0.1103-beta.zip as the drivers I was using.

4) anyways, I did the calibration thing, tried the 4 point first, but had basically no effect on the whole Y axis thing. So I went in and in the linearization thing I did the advanced calibration (30 point I believe) and I touched the X's in their precise centers, did everything perfect the way Ive always calibrated these screens, and the yellow lines (where I was actually touching the screen compared to the X's, normally damn near perfect, this one had wierd behavior, it didnt look right at all, and they werent lined up where they should have been. Did it again, no change.

5) So what I did was in device manager, I removed the touch driver, then plugged the USB screen in another port, did its hardware thing, and installed the new driver. Then I restarted and tried again, same thing.

6) So I went to the "DRAW TEST" that it has, where it draws a box, and has vertical and horizontal lines going through it. Where when I normally touch the screen and drag my finger across one of the straight lines it drew the yellow draw line is fairly equal with it. However, now when I drag my finger across it, from the center of Y, going left to right on X, it looks something like this
pretend that is the draw test and I moved my finger from left to right in the center of the screen. That is what it does, if I move my finger along in windows (ie dragging something) I can see the window moving in the spikes shown in the pic. That 30* angle is always there, and actually it doesnt matter I start at the top or bottom and drag across it always goes to the same angle center and it is nearly impossible to use it.

7) I havent taken the screen apart to re-seat everything yet as I dont know if that will fix or not. And I dont think its related to the crack either, but then again I dont know. It was fine for 3 weeks, why screw up now?

Any help is appreciated, I doubt ive got any warranty left since a) I fiberglassed the screen into my dash b) ive dropped and cracked the screen and c) had it apart multiple times already. and d) bought it off ebay.

So I dont know what to do, this really hurts the system though
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Old 12-27-2006, 03:12 PM   #2
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I realized that pic didnt show the crack very well, so I took a new picture of the crack, its pretty much harmless


And ive always treated it with care, its only been "dropped" once, when infact it was me who dropped and the screen came with me.
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Old 12-27-2006, 06:45 PM   #3
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Well before I went to work I took the back cover off, and re-connected all the ribbons (who knows), then I loosened the 4 screws holding the screen down (incase somehow it was touching the screen)... basically I took it all apart and reassembled, but no change. I have NOT tried new drivers or (maybe?) potentially flashing the screen, not sure if you can even do that. Ive got pics from my camera phone of exactly what it does before and after calibration, and wht the draw test REALLY looks like. I also took one after i did the 30point calibrations (linearization they call it) and I touched the X's perfectly, took my time. and they dont like up at all. something is all ****ed up.

I need advice on what to do
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Old 12-27-2006, 09:12 PM   #4
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ok, im at home now, and I have some actual useful info this time, hopefully someone can help me on this: The draw tests, what I did was use my finger to follow EACH HORIZONTAL line across, then a full circle going to the outsides of the screen on all of these pics. Somethings broken need help

sorry for the bad pics, its all I could do:

That was how it was when I did the first few calibrations tests I was saying in the first post

this one is after I did a 4 point test


This is just after the completion of the 30point calibration, notice how the points are all off, and dont line up with the graph that is on there


And then the draw test once again:
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Old 12-27-2006, 10:36 PM   #5
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OK, not to be an *** or anything, but has it at all occurred to you that the CRACK in the touch screen is causing your problems??
And, that unless you REPLACE the touch screen, you will NOT correct the problems??
Just curious.
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Old 12-27-2006, 11:39 PM   #6
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Did you see the part where it worked fine for 3 weeks? 8 hours a day? I drive for work and never had a single problem with me. It has occured to me that the CRACK in the touch screen is POTENTIALLY causing problems, but it doesnt make sence why

can I buy a replacement glass screen touchscreen piece or do I need to buy a whole new 809gl
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Old 12-28-2006, 12:11 AM   #7
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Yes, I did read that part. The fact that it did work for 3 weeks, 8 hours a day means absolutely jack ****. You need a new touch panel. Peroid. The only reason it did work while cracked was the fact that the ito membrane remained intact. Once you started touching it while cracked you loosened the ito and lost the surface area's ability to transmit the touch impulses correctly. Yes, you can buy replacement touch panels. Verify that you have a 4 wire panel then drop Armen an email. Tell him I sent you.
http://www.digitalww.com/8TSK.htm
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Old 12-28-2006, 10:22 AM   #8
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And thats what I thought initially when I was trying to figure out what is up with it but obviously I wasnt sure. That really sucks, will that one work 100% sure?

Are there any other possibilities what could be wrong with it? Im not trying to be an *** either, I just want to make sure everything will be good again, I am trying to sell this car shortly and I dont like selling em with stuff wrong
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Old 12-28-2006, 03:06 PM   #9
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as long as you have 4 wire, yes it will work. Check the ribbon cable coming off the touch panel where it connects to the controller. It will have 4 or 5 wires.
Armen stocks 4 wire. I had 5 wire in stock but sold out. I won't have any for several weeks.
Size wise, they are identical with the possible exception of the tail location. Check the pdf specs on digitalww.com to verify against yours.
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Old 12-28-2006, 03:42 PM   #10
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sigh
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