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11-29-2007, 03:38 PM
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#1
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Variable Bitrate
Join Date: Feb 2007
Location: netherlands
Vehicle: 1994 volvo 440
Posts: 265
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Problem with contacting mp3car
I have recently bought the DSX12VD and its not working as it should. On Sunday i mailed the problem to both Orders@mp3car.com and store@mp3car.com but no replay yet.
Is there a different mail-adres for problems at the mp3car shop? |
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11-29-2007, 04:02 PM
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#2
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It ain't easy being a green moderator
Join Date: Aug 2002
Location: Steps out the front of Henson's workshop or Sydney
Vehicle: 2001 Nissan 200sx
Posts: 2,216
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store@mp3car.com is the correct address. You should get a response within a few days. I know they are sorting out a few internal issues, but I am sure that will get to you soon.
__________________
Never let the truth get in the way of a good story
Chat on the mp3car channel on IRC
Server: efnet Channel: #mp3car
No irc client installed? Go to http://chat.efnet.org/. In the channel drop down box select "other" and type in #mp3car.
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11-29-2007, 05:06 PM
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#3
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_
Join Date: Mar 2004
Location: Little Elm, Texas
Vehicle: VW GTi VR6 / Ducati 900 SS & S4R / Dakota R/T Supercharged
Posts: 13,295
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I will pass along this post to someone from the store right now.
Thanks for brining it to my attention meddler!
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11-30-2007, 03:27 AM
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#4
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Variable Bitrate
Join Date: Feb 2007
Location: netherlands
Vehicle: 1994 volvo 440
Posts: 265
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Thanks
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11-30-2007, 08:32 AM
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#5
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Variable Bitrate
Join Date: Jul 2006
Location: Baltimore
Vehicle: 2000/Audi/A6
Posts: 313
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rijk,
I am in charge of making sure all our emails are answered by the end of each day. I can help you with any issue you are having. I look forward to helping you.
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11-30-2007, 10:06 AM
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#6
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Variable Bitrate
Join Date: Feb 2007
Location: netherlands
Vehicle: 1994 volvo 440
Posts: 265
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Shall i put the content of the mail in your pm, or send a new mail to store@mp3car.com |
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12-01-2007, 01:04 AM
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#7
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Maximum Bitrate
Join Date: Apr 2007
Location: oklahoma city/edmond, oklahoma
Vehicle: 2008 Chevy Aveo
Posts: 456
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wow, this goes to show good of people mp3car has to offer. available and willing help. this place rocks!
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12-04-2007, 07:51 AM
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#8
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Variable Bitrate
Join Date: Feb 2007
Location: netherlands
Vehicle: 1994 volvo 440
Posts: 265
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I got a mail on friday. Replyd it (friday). But on monday no answer.
It almost seems like my mail is blocked as spam or something, that would explain the not answering part.
To be on the save sight, when I am home, I’ll post the mail in this thread.
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12-04-2007, 08:49 AM
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#9
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Variable Bitrate
Join Date: Jul 2006
Location: Baltimore
Vehicle: 2000/Audi/A6
Posts: 313
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rijk,
I believe that your spam filter may be blocking the replies I am sending you. I am sending a PM to get this issue solved.
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12-04-2007, 02:07 PM
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#10
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Variable Bitrate
Join Date: Feb 2007
Location: netherlands
Vehicle: 1994 volvo 440
Posts: 265
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i have checked the mail by webmail, my spamfilter puts the message in a seperate folder.
i have receved a mail from carnetix (included in pm).
@ answered the pm from streetdeckace.
Last edited by rijk; 12-04-2007 at 04:49 PM.
Reason: pm answered
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12-04-2007, 03:59 PM
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#11
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Variable Bitrate
Join Date: Jul 2006
Location: Baltimore
Vehicle: 2000/Audi/A6
Posts: 313
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I have your PM and I will be responding shortly. Thank you.
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12-05-2007, 01:50 AM
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#12
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Variable Bitrate
Join Date: Feb 2007
Location: netherlands
Vehicle: 1994 volvo 440
Posts: 265
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the pm works,
receved RMA number from StreetdeckAce
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12-05-2007, 04:53 AM
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#13
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cheap custom title
Join Date: Mar 2004
Location: Ghent - Belgium
Vehicle: 01 Renault Espace BiFuel | Mitsubishi Canter | BMW R1200GS Adventure | Yamaha YZF600R | Honda CB650
Posts: 1,856
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Good work guys, this goes to show your attitude and willingness to help! Thumbs up for mp3car!
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12-05-2007, 01:59 PM
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#14
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Variable Bitrate
Join Date: Jul 2006
Location: Baltimore
Vehicle: 2000/Audi/A6
Posts: 313
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Spam filters are great but not when they block the good stuff. If you see anyone else having trouble contacting us please let me know!
Thank you all,
Adam Engel
Mp3Car Team!
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12-17-2007, 11:17 AM
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#15
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Variable Bitrate
Join Date: Feb 2007
Location: netherlands
Vehicle: 1994 volvo 440
Posts: 265
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I have got that connectionproblem again, send e-mail (reply) 14-12-2007 to sales@mp3car.com from my gmail, no reply yet.
Send a pb to StreetDeckAce with the content of the mail.
Spamfilter is off so that can't be the problem
I will send it again form both info and gmail only now to store@mp3car.com
(07:16 PM) @Got an automated message that the mail was received on both mailboxes
(09:48 PM) @ receved pm from StreetDeckAce
Last edited by rijk; 12-17-2007 at 02:48 PM.
Reason: automated message received
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