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Problem with contacting mp3car Problem with contacting mp3car


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Old 11-29-2007, 04:38 PM   #1
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Problem with contacting mp3car
I have recently bought the DSX12VD and its not working as it should. On Sunday i mailed the problem to both Orders@mp3car.com and store@mp3car.com but no replay yet.
Is there a different mail-adres for problems at the mp3car shop?
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Old 11-29-2007, 05:02 PM   #2
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store@mp3car.com is the correct address. You should get a response within a few days. I know they are sorting out a few internal issues, but I am sure that will get to you soon.
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Old 11-29-2007, 06:06 PM   #3
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I will pass along this post to someone from the store right now.

Thanks for brining it to my attention meddler!
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Please post on the forums! Chances are, someone else has or will have the same questions as you!
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Old 11-30-2007, 04:27 AM   #4
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Thanks
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Old 11-30-2007, 09:32 AM   #5
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rijk,

I am in charge of making sure all our emails are answered by the end of each day. I can help you with any issue you are having. I look forward to helping you.
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Old 11-30-2007, 11:06 AM   #6
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Shall i put the content of the mail in your pm, or send a new mail to store@mp3car.com
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Old 12-01-2007, 02:04 AM   #7
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wow, this goes to show good of people mp3car has to offer. available and willing help. this place rocks!
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Old 12-04-2007, 08:51 AM   #8
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I got a mail on friday. Replyd it (friday). But on monday no answer.
It almost seems like my mail is blocked as spam or something, that would explain the not answering part.
To be on the save sight, when I am home, I’ll post the mail in this thread.
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Old 12-04-2007, 09:49 AM   #9
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rijk,

I believe that your spam filter may be blocking the replies I am sending you. I am sending a PM to get this issue solved.
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Old 12-04-2007, 03:07 PM   #10
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i have checked the mail by webmail, my spamfilter puts the message in a seperate folder.

i have receved a mail from carnetix (included in pm).

@ answered the pm from streetdeckace.
Last edited by rijk; 12-04-2007 at 05:49 PM. Reason: pm answered
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Old 12-04-2007, 04:59 PM   #11
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I have your PM and I will be responding shortly. Thank you.
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Old 12-05-2007, 02:50 AM   #12
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the pm works,
receved RMA number from StreetdeckAce
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Old 12-05-2007, 05:53 AM   #13
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Thumbs up
Good work guys, this goes to show your attitude and willingness to help! Thumbs up for mp3car!
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Old 12-05-2007, 02:59 PM   #14
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Spam filters are great but not when they block the good stuff. If you see anyone else having trouble contacting us please let me know!

Thank you all,

Adam Engel
Mp3Car Team!
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Old 12-17-2007, 12:17 PM   #15
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I have got that connectionproblem again, send e-mail (reply) 14-12-2007 to sales@mp3car.com from my gmail, no reply yet.
Send a pb to StreetDeckAce with the content of the mail.
Spamfilter is off so that can't be the problem
I will send it again form both info and gmail only now to store@mp3car.com


(07:16 PM) @Got an automated message that the mail was received on both mailboxes
(09:48 PM) @ receved pm from StreetDeckAce
Last edited by rijk; 12-17-2007 at 03:48 PM. Reason: automated message received
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