Sunrocket VOIP - DEAD

ODYSSEY · 07-16-2007, 07:12 PM

So if you did not know. Sunrocket is out of business.

http://www.dslreports.com/forum/r186...-Days-are-OVER

Sunrocket have been very quiet about this and most customers do not know what is happening.

All employees have been fired. Customer support does not exist, call 1-800-786-0132 and you will see. SIP servers are down. Voicemail is down. Not longer before the website disappears.

If you have service with them I suggest makes copies of all your billing information so you can start a dispute with your credit card. If you ported in a number or have a number you want to keep, you need to start porting it ASAP.

If you are looking for a new provider then, I suggest Viatalk. They are offering free shipping (SHIPFREE) and will credit you for the months of service Sunrocket screwed you on.

If you worked for Sunrocket, I wish you well.

Chris31 · 07-16-2007, 11:22 PM

Crap, you made me read the whole 65 pages out of curiosity

You wrote this >>>

Re: SunRocket Days are OVER!

Holy Crap, I have a dial tone... Nevermind it is gone again.

ephyouckay · 07-17-2007, 12:09 AM

really? **** i have sunrocket... thanks for the heads up!!

xBrady · 07-17-2007, 09:33 AM

I don't have Sunrocket but I saw this in another forum:
http://gizmopasswords.blogspot.com/

ephyouckay · 07-17-2007, 01:29 PM

thanks guys, i will have to try this.

ODYSSEY · 07-17-2007, 02:07 PM

Quote: Originally Posted by ephyouckay

thanks guys, i will have to try this.

If that does not work head over to dslreports sunrocket forum. We are help users try to unlock their gizmos to use with other providers.

ephyouckay · 07-17-2007, 04:01 PM

ok... btw, what do you mean by unlocking gizmos?

i tried logging into my account and didnt have a problem. I will be porting my number over to viafone like you said since they will buy out the contract.

ODYSSEY · 07-17-2007, 04:58 PM

Quote: Originally Posted by ephyouckay

ok... btw, what do you mean by unlocking gizmos?

i tried logging into my account and didnt have a problem. I will be porting my number over to viafone like you said since they will buy out the contract.

If you can get into the admin side of the gizmo, you can use the gizmo with any provider that supports SIP.

xBrady · 07-18-2007, 10:18 AM

Quote: Originally Posted by ODYSSEY

If you can get into the admin side of the gizmo, you can use the gizmo with any provider that supports SIP.

Hence the link I posted above.

ephyouckay · 07-18-2007, 02:36 PM

nice! is the gizmo the little sunrocket box?

WebDog · 07-24-2007, 11:17 AM

That sucks for all the customers... Hopefully they get to keep there number and don't have to much trouble.

I never buy into those pay for 2 year things, to much risk of this kind of stuff happening.

I have been using voice pulse for my line and love them, and then Speakeasy for our home.