Mine USB720 fine, I havent had a problem at all with it, but then Ive never had a power issue. I dont think it would be a power issue because if it were pulling more then the M1 can put out everything should shut down, (but not sure because I have never had any power issues. Most Verizon employees have no idea what they are talking about (the day after I ordered my I760 I called to get some accesories and the rperson said the phone wasnt out yet). I would try to power it up on your home PC and see what you come up with.
Aron



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